Policy on Returns and Exchanges

1. Pack all the items in the original packing. Items bought as sets must be returned in sets.
2. Fill in the return request form attached to the order.
3. Attach a copy of the sales receipt, refunds will credited to your credit card or paypal account.
4. Send the parcel to the address on the packing slip:

5. After you have sent the parcel, please inform us of that by emailing the tracking number.

Eligibility of Items for Return or Exchange

 
Customers have the right to return any purchased items that are damaged, misprinted  or the wrong item within 14 (fourteen) calendar days from the date of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.
 
Rules on returning and exchanging Items with discovered defects: 

Customers are entitled to notify the Seller of any discovered defects within 7 (seven) calendar days from the date of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer.


To return the Items, you must submit the copy of proof of purchase and fill in the return request form.
 
Our return and refund policy is described above. 
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